Privacy Policy

Introduction

Jet Travel Australia Pty Ltd trading as QUESTJET ("Jet Travel Australia, we, our, us") recognises the importance of privacy and is committed to protecting your personal information in accordance with applicable privacy laws. We limit our collection and use of your personal data to the information that is reasonably necessary to conduct our business.
By visiting our website and/or providing personal information to us, you consent to the terms and conditions of this Privacy Policy. You are requested to tell us if you do not consent by contacting us on charter@questjet.com

What is 'personal information'?

Personal information means data from which you can be reasonably identified, such as your name, contact details, travel arrangements, purchase history and/or how you use our website.

Collection of personal information by us

Jet Travel Australia collects your personal information to enable it to provide our services to you. We are also required to collect personal information pursuant to civil aviation regulatory requirements and other applicable laws.

The kinds of personal information we collect and store depends on the services requested but may include your name, address, telephone number(s), email address, intended travel dates, place of departure and destination, credit card details and communications between you and us.

Security and storage of your personal information

We take reasonable steps to protect your personal information from loss, unauthorised access, modification or disclosure. However, electronic communications over internet are inherently unsecure and we cannot ensure or warrant the security of any information you transmit to us. You acknowledge that your use of our website is at your own risk.

We will promptly act if any of your personal information is shared with unauthorised entities. We will only keep your personal information for as long as it is reasonably required for the purpose for which it was collected or as required by law.

Sharing your personal information

Personal information we collect from you may be disclosed to law enforcement bodies or investigative agencies; emergency services; any travelling companions on the same booking; airport management and security personnel; our professional advisers; or other parties with your consent.

Updates to Privacy Policy

We may amend this Privacy Policy from time to time and, if we do so, the amended Privacy Policy will be available on our website www.questjet.com. Your continued use of our services and/or website following the effective date of a change to this Privacy Policy indicates your acceptance and agreement to the terms of the revised Privacy Policy.